Well the development cutoff of Manage 2000 7.3 sp3 is done. I have upgraded our build system and development web server to sp4 where 7.3 future development will happen, and created the views for patching sp3. Now I wait and wait and wait while Release Control readies installs for the field and customer sites slowly rollout new service pack upgrades or come on board from older major releases.
One of the areas I have been trying to enrich is the How To documentation on various web setup processes. I hope this combined with more appropriate Sales Rep and Customer menus and default role preferences will make setting up external access to Manage 2000 less daunting, and thereby give more Manage 2000 sites ROI justification for upgrading to the newest Manage 2000 release.
Imagine Sales Reps, Service Personnel, Buyers for customers at trade shows pulling out their IPhone, Droid, or IPad and interacting directly with your Manage 2000 site.