Events, Conditions, Actions and Text Message Notifications

Text Messaging is the real-time mobile communication method of choice for most people. It is more effective for brief high priority communications and alerts than email notifications.

Now that Manage 2000 8.1 sp5's SUB.TEXT.OUTPUT utility understands text messaging and works with carrier email-to-text-message conversion gateways and third party texting services like Twilio and Nexmo, ECA Notifications can be directed to any contact's cell phone as a text message, providing an extremely flexible system for instantly alerting individuals inside or outside the company, wherever they are, to real-time ERP system events.

To enable control of this feature at a contact level the TextMsg and TextMsgSubj methods have been added to ECA Default Method and ECA Event Override Method prompts in CONTACTS.

With ECA 105 Notification delivery overridden from the default 'Normal' to 'TextMsg'

I can have a short ECA notification sent to my phone. Or I can use TextMsgSubj and just send the ECA subject line as a text message to my phone. I could even use TextMsgSubj in combination with Normal and receive the Subject as a text message and the detail as an email.

Just enter a new quote or whatever the triggering transaction is 

and the notification is delivered right to my hip pocket!

Event, Condition, Actions with Attachments and Calendar Events

ECAs have become a part of daily life at many Manage 2000 sites.

The Event/Condition/Action workflow tool is one of the tools within Manage 2000 which simplifies tailoring to your business.

You can configure Manage 2000 to monitor ERP events, apply conditions, and automatically respond with an action.  One possible action is to email pertinent information to the people involved. A powerful scripting engine provides control over the email document content.

With Manage 2000 release 8.1 you can now easily attach items from UniData files, and files from UNIX or Windows level directories.

You can also script a request to add in ICalendar attachments that the recipient can import into their calendar.

The new scripting options follow the established ECA scripting norms supporting keyword and ECA variable replacements. Attachments are added like any other options using /ATTACH.ITEM udtfilename itemid or /ATTACH.FILE osfilename. Calendar events are added using the new /CALL subroutine CREATE.CALENDAR.EVENT which includes properties for many of the ICalendar options defined in the RFC 5545 Internet standard.