Friday, April 2, 2021

Events, Conditions, Actions and Text Message Notifications

Text Messaging is the real-time mobile communication method of choice for most people. It is more effective for brief high priority communications and alerts than email notifications.

Now that Manage 2000 8.1 sp5's SUB.TEXT.OUTPUT utility understands text messaging and works with carrier email-to-text-message conversion gateways and third party texting services like Twilio and Nexmo, ECA Notifications can be directed to any contact's cell phone as a text message, providing an extremely flexible system for instantly alerting individuals inside or outside the company, wherever they are, to real-time ERP system events.

To enable control of this feature at a contact level the TextMsg and TextMsgSubj methods have been added to ECA Default Method and ECA Event Override Method prompts in CONTACTS.


With ECA 105 Notification delivery overridden from the default 'Normal' to 'TextMsg'




I can have a short ECA notification sent to my phone. Or I can use TextMsgSubj and just send the ECA subject line as a text message to my phone. I could even use TextMsgSubj in combination with Normal and receive the Subject as a text message and the detail as an email.



Just enter a new quote or whatever the triggering transaction is 



and the notification is delivered right to my hip pocket!